List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice	Yes	No	Comments/feedback
Research information on products and services from authoritative sources
Identify characteristics of different products using available product and service documentation
Source and maintain product information in format consistent with organisational requirements
Use knowledge to improve quality of advice provided to customers
Use questioning and active listening techniques to clarify customer needs and general style preferences
Establish customer's budget and expectations
Discuss and confirm customer needs in accordance with organisational customer service standards
Identify products to meet customer requirements
Provide information about colour, fabric and design options to meet customer needs
Provide accurate technical information about products
Provide product samples and pictures to customer
Explain benefits and approximate costs of each option
Document customer decision on product and follow organisational processes for purchasing or ordering

Assessment Cover Sheet

MSFSF3018 - Advise customers on interior decoration products

Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSFSF3018 - Advise customers on interior decoration products

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: